Privacy policy

Last updated: 2026

DIXVER.UP respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Business Information

Business Owner: Matěj Hruška
Business Name: DIXVER.UP
Address: Rájec-Jestřebí, Na Vyhlídce 588, 679 02, Czech Republic
Email: dixver.up@seznam.cz
Phone: +420 731 372 658
IČO: 21971021

2. Personal Data We Collect

When you visit the website or place an order, we may collect the following information:

full name,
billing and shipping address,
phone number,
email address,
payment information,
order details,
IP address,
browser and device information,
cookies and website usage data.

Payment information is processed securely through third party payment providers. We do not store full payment card details on our servers.

3. How We Use Your Data

We use personal data for the following purposes:

processing and delivering orders,
customer support and communication,
fraud prevention and security,
improving our website and services,
complying with legal obligations,
marketing communications where legally permitted.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

ensure website functionality,
improve user experience,
analyze traffic and website performance,
support marketing and advertising activities.

Third party services such as Shopify, payment providers, analytics tools, or advertising platforms may also use cookies.

By using the website, you consent to the use of cookies where required by applicable law.

5. Sharing of Data

We may share necessary personal information with trusted third parties, including:

payment providers,
shipping and logistics companies,
website and hosting providers,
analytics and marketing service providers,
legal or governmental authorities when required by law.

We do not sell personal data to third parties.

6. Data Retention

Personal data is stored only for as long as necessary:

to fulfill orders,
comply with legal obligations,
resolve disputes,
and enforce agreements.

7. Your Rights

Under applicable data protection laws, customers may have the right to:

access their personal data,
request correction of inaccurate data,
request deletion of personal data,
object to certain processing activities,
request restriction of processing,
request data portability,
withdraw consent where processing is based on consent.

Requests may be sent to:
dixver.up@seznam.cz

8. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

9. International Customers

Our products and services may be available internationally. By using our website, customers understand that personal data may be processed in countries where our service providers operate.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with the updated revision date.

11. Contact

If you have any questions regarding this Privacy Policy or your personal data, contact:

DIXVER.UP
Email: dixver.up@seznam.cz
Phone: +420 731 372 658