Terms of service

Last updated: 2026

Welcome to DIXVER.UP. By accessing our website or purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by:

Matěj Hruška
DIXVER.UP
Rájec-Jestřebí, Na Vyhlídce 588
679 02, Czech Republic
IČO: 21971021
Email: dixver.up@seznam.cz
Phone: +420 731 372 658

Throughout the website, the terms “we”, “us”, and “our” refer to DIXVER.UP.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Products and Services

DIXVER.UP offers fashion, vintage, and custom products.

Certain items may be produced individually or customized upon request. Because of the nature of custom and vintage products:

slight variations in color, material, print placement, or details may occur,
product appearance may vary slightly from digital previews,
availability may be limited.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing and Payments

All prices displayed on the website are shown in the applicable currency and may be subject to taxes or additional charges depending on the customer’s location.

We accept secure payments through third party payment providers, including:

payment cards,
Apple Pay,
Google Pay,
and other payment methods available during checkout.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.

4. Shipping and Delivery

We currently ship to selected European countries including:

Czech Republic,
Slovakia,
Germany,
Austria,
Poland,
France,
Italy,
and Spain.

Estimated delivery times are approximately 5 to 10 business days. Delivery times are estimates only and may vary due to shipping carriers, customs, holidays, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Custom made or personalized products may not be eligible for return in accordance with applicable consumer protection laws.

6. Intellectual Property

All website content, including:

logos,
branding,
graphics,
product images,
designs,
text,
and visual materials,

is the property of DIXVER.UP unless otherwise stated.

Unauthorized reproduction, resale, or commercial use is prohibited without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, DIXVER.UP shall not be liable for:

indirect or consequential damages,
delays caused by shipping carriers,
interruptions of website availability,
technical issues outside our control,
or losses resulting from misuse of products or services.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

8. Accuracy of Information

We strive to ensure that all product descriptions, pricing, images, and information are accurate. However, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors and update information without prior notice.

9. Third Party Services

Our website may include services, tools, or links provided by third parties, including payment providers, analytics providers, social media platforms, or Shopify related services.

We are not responsible for the policies, content, or practices of third party services.

10. Privacy

Personal information submitted through the website is processed in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon publication on the website.

12. Governing Law

These Terms of Service are governed by the laws of the Czech Republic and applicable European Union consumer protection regulations.

13. Contact

For questions regarding these Terms of Service, contact:

DIXVER.UP
Email: dixver.up@seznam.cz
Phone: +420 731 372 658